Right to Information – Master key to good governance

DOPT Circular on Implementation of RTI Act 2005

Posted by rtiact2005 on July 25, 2006

Government of India,

Ministry of Communications & Information Technology,

National Informatics Centre


A – Block, CGO Complex

New Delhi- 110003.

Dated: 31/10/2005


Subject: Setting up of Basic Infrastructure at the National Informatics Centre(NIC) for

implementation of the RTI Act, 2005

“Internal Procedure for processing of the Requests

for Information” reg.

The Internal Procedure for processing of the Requests for Information under the R TI Act,

2005 has been formulated with the approval of competent authority and a copy of the same is

forwarded herewith for information and necessary action.


STD/Staff Officer/PIO-NIC Hq.

1.  Office of the DG(NIC)

2.  All DDGs/HODs/SIOs

3. The Appellate Authority NIC-HQ.

4. PIO(RTI) in DIT – Hq

5. Office of Central Information Commissioner, Govt. of India, New Delhi

6. All Officers & Staff through interanic


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National Informatics Centre – Hq.

A – Block CGO Complex

Lodhi Road

New Delhi 110 003



1 A person (Indian Citizen) , who desires to obtain any information under Sec –

6 of this Act, shall make a request in writing or through electronic means in

English or Hindi ( with details. as per RTI-Form No.1 enclosed), to:-

1.1 the officer designated as the Public Information Officer (PIO) under

Section 5 of this Act who shall normally be available to directly meet

members of the public between 10:00 AM to 01 :00 P.M on week days

except Wednesday and Thursday.

[Office Address: The Office of PIO (RTI), National Informatics Centre

(HQ) Room No 627, A – Block, CGO Complex, New Delhi 110 003.

Tel.No: 24364786, 24305688,

Fax No: 24364873

Email Id: pio.nichq@nic.in

1.2 that the request for obtaining information under sub-section (1) of

section 6 shall be accompanied by an application fee of Rupees Ten by

way of cash against proper receipt or by demand draft or bankers

cheque payable to the Accounts Officer of the public authority. [Ref:

DOPT’s Notification no. 34012/8(s)/2005-Estt.(B) dated 16-9-2005]

1.3 specifying the particulars of the information sought by him or her:

Provided that where such request cannot be made in writing, the PIO,

shall render all reasonable assistance to the person making the

request orally to reduce the same in writing. [Ref.: sub-section 6(1) ]

(The request for information may also be received online and

registered accordingly once the system for the same is set up)


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1.4 An applicant making request for information shall not be required to

give any reason for requesting the information or any other personal

details except those that may be necessary for contacting him. [Ref.:



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2. Where an application is made requesting for an information,

(i) which is held by another public authority; or

(ii) the subject matter of which is more closely connected with the functions

of another public authority the PIO, to whom such application is made,

shall transfer the application or such part of it as may be appropriate to

that other public authority and inform the applicant immediately about

such transfer:

Provided that the transfer of an application pursuant to this sub-section

shall be made as soon as practicable but in no case later than 5 (five)

days from the date of receipt of the application. (Ref.: sub-section 6(3) ]

(RTI-Form No.2):

3. Subject to the proviso to sub-section (2) of section 5 or the proviso to sub-

section (3) of section 6 of the Act, the PIO, on receipt of a request under section

6 shall, as expeditiously as possible, and in any case within 30 (thirty) days of

the receipt of the request [Ref.: subsection 7(1) ], either provide the information

on payment of such fee as prescribed for the purpose or reject the request for

any of the reasons specified in sections 8 and 9

Provided that where the information sought for concerns the life or liberty

of aperson, the same shall be provided within 48 (forty-eight) Hours

of the Receipt of the Request r Ref.:sub-section 7(1) ,.If PIO fails to give decision on the request for information within the period specified under sub-sec. 7(1), it shall be deemed to have refused the request.

4.PIO shall as far as possible acknowledge receipt of requests for information

under the Act (RTI-Form No.3 enclosed)

4.1 The PIO shall, on receipt of request for information under this Act,

examine [A Check-list for facilitating examination is enclosed] whether

the information sought for is already available in [(i) the Office of PIO, or

(ii) the published documents under this Act, or (iii) NIC web-site] and in

that case, the PIO shall directly communicate relevant information to the

applicant under intimation to the concerned Officer.


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4.2 Other-wise, the PIO shall communicate the applicant’s request (both)

hard copy and soft copy – through email) to the Head of Group Head of

division, SIO concerned, and seek feedback with full details with approval

of the concerned GC, not later than 15 (Fifteen) days of such

communication (RTI- Form No.4 enclosed).

4.3 On receipt of the same, the concerned HOG/HOD/SIO will take

immediate action to collect and put up all relevant facts to his superior to

approval and within the specified date the same should be

communicated to the PIO who will then accordingly reply to the applicant.

The concerned HOG/HOD/SIO and dealing officers will be responsible to

assist the PIO and to provide relevant information as per time limit


4.4 Provided any delay is anticipated by the HOG/HOD/SIO or if the remarks

pertain to more than one Group/Division/Centre or pertain to some other

Public Authority or Department etc. – this should be immediately (as far

as possible within two days) advised to the PIO to enable the PIO to take

further suitable action.

4.5 Provided that if there is delay in processing the case due to time taken for

receipt of remarks from concerned HOG/HOD/SIO the PIO shall give a

suitable interim reply to the applicant fixing a reasonable target for

disposal of the request for information.

4.6 In the event of a request made in person to the PIO for perusal, of a

document on any part thereof, the request is to be referred to the

concerned HOG/HOD/SIO and if required, the official in whose custody

the document is would make it available for inspection in the Office of

PIO in NIC-Hq. in the presence of the PIO & copies of it if any required to

be given would also be given by the concerned official in the presence of

the PIO.

4.7 In the event of any dispute/confusion the PIO may apprise the concerned

HOG/HOD/SIO and / or the Appellate Authority (RIT) in the matter.


5.1 where access to the record or a part thereof is required to be provided

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under this Act and the person to whom access is to be provided is

sensorily disabled, the PIO, shall provide assistance to enable access to

the information, including providing such assistance as may be

appropriate for the inspection.

5.2 An information shall ordinarily be provided in the form in which it is

sought unless it would disproportionately divert the resources of the

public authority or would be detrimental to the safety or preservation of

the record in question. [Ref.:sub-section 7(9) ]

5.3 Before taking any decision the PIO shall take into consideration, the

representation made by a third party under Section 11 of the Act.

5.4 Where a request for information has been rejected the PIO shall

communicate to the person making the request giving –

– the reasons for such rejection

-the period within which an appeal against such rejection may be

preferred ( normally within 30 days from the date of refusal

through delay may be condoned if sufficient cause is shown) and

-the particulars of the internal appellate authority.

(A format to serve as a guideline for reply is given in RTI Form No.5 –


6Where a decision is taken to provide the information on payment of any fee

representing the cost of providing the information, (as per details at RTI-Form

No.5 enclosed) the PIO, shall send an intimation to the person making the

request, giving –

6.1 the details of representing the cost of providing the information as

determined by him, together with the calculations made to arrive at the

amount in accordance with fee prescribed under sub-section 7(1),

requesting him to deposit that fees and the period intervening between

the dispatch of the said intimation and payment of fees shall be excluded

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for the purpose of calculating the period of thirty days referred to in that


6.2 information concerning his or her right with respect to review the

decision as to the amount of fees charged or the form of access provided,

including the particulars of the appellate authority, time limit, process

and any other forms. [Ref.: sub-section 7(3) (b)]

6.3 Where access to information is to be provided in the printed or in any

electronic format, the applicant shall, subject to the provisions of sub-

section 7 (6), pay such fee as may be prescribed by the competent

authority (as per instructions vide DoPT’s notification referred to in para

1.2), [details of fees and how the figure is arrived at must be given in


Provided that the fee prescribed under sub-section (1) of section 6 and

sub-sections (1) and (5) of section 7 shall be reasonable and no such fee

shall be charged from the persons who are of Below Poverty Line (BPL) as

may be determined by the appropriate Government.

6.4 Fees chargeable for providing printed information:

If the information requested by the applicant involves priced

publication(s) and/or to arrange photocopy of the document(s), the PIO

shall inform the applicant reg. (i) actual price of the printed publications,

if applicable, (ii) anticipated charges for providing photocopy of the

document(s), (iii) anticipated actual Postage Charges, and (iv) Procedure

for depositing the required fees, etc.

As per instructions issued by DoPT vide its notification referred to in para

1.2 , for providing the information under sub-section (1) of sec. 7, the fee

shall be charged by way of cash against proper receipt or by demand

draft or bankers cheque payable to the Accounts Officer of the public

authority at the following rates:-

(a) rupees two for each page (in A-4 or A-3 size paper) created or


Page 8

(b) actual charge or cost price of a copy in larger size paper;

(c) actual cost or price for samples or models; and

(d) for inspection of records, no fee for the first hour; and a fee of

rupees five for each fifteen minutes (or fraction thereof) thereafter.

Further as per above instructions, for providing the information under

sub-section (5) of section 7, the fee shall be charged by way of cash

against proper receipt or by demand draft or bankers cheque payable to

the Accounts Officer of the public authority at the following rates:-

(a) for information provided in diskette or floppy rupees fifty per

diskette or floppy; and

(b) for information provided in printed form at the price fixed for such

publication or rupees two per page of photocopy for extracts from

the publication.

(Fees / payment in Cash to be deposited with the Drawing & Disbursing

Officer in NIC_Hq).

(Fees / payment through DO to be drawn in f/o “Accounts Officer, NIC

payable at New Delhi).

6.5The PIO shall satisfy himself/herself about the payment of the prescribed

fees by the applicant before sending the relevant information

Notwithstanding anything contained in sub-section (8), the person

making request for the information shall be provided the information free

of charge where a public authority fails to comply with the time limits

specified in sub-section 7(1).

7. (i) On receipt of any appeal under the above provision the PIO shall

immediately put it up to the internal Appellate Authority and ensure

disposal within the maximum time limit of 30 (thirty) days for reply

regarding the appeal.

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(ii)The internal Appellate Authority may, if felt appropriate seek the approval

of Director General, NIC on the appeal preferred to him.

(iii) The PIO while communicating the decision of the Internal Appellate

Authority shall indicate that an appeal may be further preferred to the

Central Information Commission within 90 (ninety) days from the date of

decision on the first appeal.

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8. Notwithstanding anything contained in this Act, there shall be no obligation

to give any citizen [Ref.:sub section 8(1) (a – j) ,

information, disclosure of which would prejudicially affect the sovereignty

and integrity of India, the security, strategic, scientific or economic

interests of the State, relation with foreign State or lead to incitement of

an offence;

information which has been expressly forbidden to be published by any

court of law or tribunal or the disclosure of which may constitute

contempt of court;

information, the disclosure of which would cause a breach of privilege of

Parliament or the State Legislature;

information including commercial confidence, trade secrets or intellectual

property, the disclosure of which would harm the competitive position of

a third party, unless the competent authority is satisfied that larger public

interest warrants the disclosure of such information;

If information available to a person in his fiduciary relationship, unless

the competent authority is satisfied that the larger public interest

warrants the disclosure of such information;

information received in confidence from foreign Government;

information, the disclosure of which would endanger the life or physical

safety of any person or identify the source of information or assistance

given in confidence for law enforcement or security purposes;

information which would impede the process of investigation or

apprehension or prosecution of offenders;

cabinet papers including records of deliberations of the Council of

Ministers, Secretaries and other officers:

Provided that the decisions of Council of Ministers, the reasons thereof,

and the material on the basis of which the decisions were taken shall be

made public after the decision has been taken, and the matter is

Page 11

complete, or over:

Provided further that those matters which come under the exemptions

specified in this section shall not be disclosed;

information which relates to personal information the disclosure of which

has no relationship to any public activity or interest, or which would cause

unwarranted invasion of the privacy of the individual unless the PIO or the

appellate authority, as the case may be, is satisfied that the larger public

interest justifies the disclosure of such information:

Provided that the information which cannot be denied to the Parliament or

a State Legislature shall not be denied to any person.

9. Notwithstanding anything in the Official Secrets Act, 1923 nor any of the

exemptions permissible in accordance with sub-section 8(1), a public

authority may allow access to information, if public interest in disclosure

outweighs the harm to the protected interests.

10. Subject to the provisions of clauses (a), (c) and (i) of sub-section 8 (1), any

information relating to any occurrence, event or matter which has taken

place, occurred or happened twenty years before the date on which any

request is made under section 6 shall be provided to any person making a

request under that section:

Provided that where any question arises as to the date from which the said

period of 20 (twenty years) has to be computed, the decision of the Central

Government shall be final, subject to the usual appeals provided for in this


11. Without prejudice to the above provisions, the PIO, may reject a request for

information where such a request for providing access would involve an

infringement of copyright subsisting in a person other than the State. [Ref.:

Section 9]

12. Where a request for access to information is rejected on the ground that it is

in relation to information which is exempt from disclosure, then,

notwithstanding anything contained in this Act, access may be provided to

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that part of the record which does not contain any information which is

exempt from disclosure under this Act and which can reasonably be severed

from any part that contains exempt information. [ Ref.: sub section 1 O( 1) ]

12.1 Sub section 10(2) of the Act provides that where access is granted to a

part of the record under sub-section 10 (1), the PIO, shall give a notice

to the applicant, informing

that only part of the record requested, after severance of the record

containing information which is exempt from disclosure, is being


the reasons for the decision, including any findings on any material

question of fact, referring to the material on which those findings

were based;

the name and designation of the person giving the decision;

the details of the fees calculated by him or her and the amount of fee

which the applicant is required to deposit; and

his or her rights with respect to review of the decision reg. non-

disclosure of part of the information, the amount of fee charged or the

form of access provided, including the particulars of the senior officer

specified under sub-section (1) of section 19 or the Central

Information Commission (CIC), time limit, process and any other form

of access.

13. Sub section 11 (1) of the Act provides that where PIO, intends to disclose any

information or record, or part thereof on a request made under this Act,

which relates to or has been supplied by a third party and has been treated

as confidential by that third party, the PIO, shall, within 5 (five) days from

the receipt of the request, give a written notice to such third party of the

request and of the fact that the PIO, intends to disclose the information or

record, or part thereof, and invite the third party to make a submission in

writing or orally, regarding whether the

13.1 information should be disclosed, and such submission of the third

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party shall be kept in view while taking a decision about disclosure of


Provided that except in the case of trade or commercial secrets

protected by law, disclosure may be allowed if the public interest in

disclosure outweighs in importance any possible harm or injury to the

interests of such third party.

13.2 Sub section 11 (2) of the Act provides that where a notice is served by

the PIO, under sub-section (1) to a third party in respect of any

information or record or part thereof, the third party shall, within 10

(ten) days from the date of receipt of such notice, be given the

opportunity to make representation against the proposed disclosure.

13.3 Sub section 11 (3) of the Act provides that notwithstanding anything

contained in Section 7, the PIO, shall, within 40 (forty) days after

receipt of the request, if the third party has been given an opportunity

to make representation under sub-section (2), make a decision as to

whether or not to disclose the information or record or part thereof

and give in writing the notice of his decision to the third party.

13.4 Sub section 11 (4) of the Act provides that a notice given under sub-

section 11 (3) shall include a statement that the third party to whom

the notice is given is entitled to prefer an appeal under section 19 of

the Act

against the decision.

14. The concerned Head of Group, Head of Division, State Informatics Officer

ensure that any change in the documents published under this Act is

brought to the notice of the PIO and may also bring to the notice of the PIO

all relevant facts to be published while formulating important policies or

announcing decisions which affect the public.

15 The Internal Procedure may further be modified, if required, by the PIO as

per the provisions of the Act [and/or instructions issued by the competent

Ministry/Department, in consultation with concerned HOG/HOD/SIO in NIC

and with the approval of Competent Authority.

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16. Following type of information is forbidden from pro-active enclosures as per

current rti-act provisions:-

i.Cabinet Papers’ decision of Council of Ministers, record of deliberations

of Secretaries and other officers.

ii.Intelligence and Security related information.

iii.Information pertaining to sovereignty & integrity of the country strategic

scientific & economic where interest of the State could be affected,

breach of Parliamentary privileges.

iv.Third Party related information which has bearing on the confidentiality.

v.Information pertaining to Intellectual Rights, Patents, Copyright.

vi.Information available on fiduciary (trust) relationship basis.

vii.Information received in confidence from Foreign Govts.

viii.Information that would endanger life & physical safety of any person.

ix.Information which could impede the process of investigation or

apprehension or prosecution of offenders.











[In the event of any contradiction / confusion, the provisions of the Act will prevail]

Page 15

(Kashi Nath)

STD/Staff Officer/ PIO NIC-HQ

To: All PIOs of NIC

All DDGs /HoDs & SIOs


One Response to “DOPT Circular on Implementation of RTI Act 2005”

  1. L.N.Aggarwal,Ex-Director,GSI said

    In the above document the chargeable fee per page of the size A-4 and A-3 is Rs.2/-per page.
    The Govt.of Himachal Pradesh,Administrative Reforms Department vide its notification No.PER(AR)F(7)-2/98-Vol.I dated 21st January,2006,under para 5(Charging of fee) the charges are indicated to be “Rs.2/- per page of A-4 size or smaller and actual cost subject to minimum of Rs.20 per page in case of larger size.
    Kindly inform me at the earliest whether Rs.20/- per page for size A-3 is reasonable to be charged by Govt. of Himachal Pradesh

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