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Complaint against Indian Oil Corporation Ltd., Corporate Office, Sadiq Nagar, New Delhi

Posted by rtiact2005 on September 1, 2006

—– Original Message —–
From: Veeresh Malik
To: delpol@vsnl.com
Cc: dcp-south-dl@nic.in
Sent: Wednesday, August 30, 2006 1:11 PM
Subject: Complaint against Indian Oil Corporation Ltd., Corporate Office, Sadiq Nagar, New Delhi

From: Veeresh Malik, D-61, Defence Colony, New Delhi – 110024 / dtd 30th August’06
To: S.H.O., Defence Colony P.S., Delhi Police, New Delhi – 110024

By eMail and by hand

Sir,

1) Earlier today, at about 0945 hrs on 30th August’06, my representative Shri Shiv Kumar, proceeded to the office of the CPIO, Indian Oil Corporation Ltd. (IOCL), Corporate office, Sadiq Nagar, New Delhi. His purpose was to submit an RTI Application under RTI Act’05. He was not permitted to do so, and returned at about 1115 hrs.

2) The IOCL office that accepts RTI Applications as per RTI Act’05 is CPIO under RTI Act-05, Shri Satish Kumar or alternate, General Manager (HR) & PIO, Indian Oil Corporation Ltd., (IOCL) Corporate Office, Plot No. 3079/3, Sadiq Nagar, J.B. Tito Marg, New Delhi 110049. Phone number 011-2626-0160

3) Staff reporting to Mr. Satish Kumar, namely Mr. G.L. Kohli, Ms. Nisha, and some others, refused to accept the RTI Application. Towards this, I have filed a separate complaint under Section 18/1 of the RTI Act’05, by email and authenticated copy, with Govt. of India, Office of Central Information Commission, Central Information Commissioner/Jt. Secy & Registrar, Central Information Commission,   Old JNU Campus,   Block IV, 5th Floor,  New Delhi – 110 067, attn: Shri Wajahat Habibullah/Chief Commissioner and Shri P.K. Gera/Jt. Secretary.

4) However, towards the other aspects of the episode referred to above, I wish to lodge a written complaint with Delhi Police that official staff of Indian Oil Corporation Ltd., viz Mr. Satish Kumar/GM, and Mr. GL Kohli, and Ms. Nisha and some others who my representative can identify, locked my representative Mr. Shiv Kumar up in a room. Mr. Shiv Kumar was able to call me on telephone, at which point I was able to call Mr. Satish Kumar/IOCL from another phone, and tell him that if he did not release Mr. Shiv Kumar then I was going to complain to “100”. At this point Mr. Satish Kumar and one other person released Mr. Shiv Kumar, but in the process they pushed him by putting their hands on his shirt.

Sir, I wish to file this written report on this episode, and request your office to kindly take necessary action in this matter.

Sincerely,

Veeresh Malik
D-61
Defence Colony
New Delhi – 110024
30th August’06

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120 Responses to “Complaint against Indian Oil Corporation Ltd., Corporate Office, Sadiq Nagar, New Delhi”

  1. david said

    dear sir,
    at around 2 30pm date 31/10/2007 the petrolpump which is located at ghanta ghar,harinagar,new delhi shamelessly cheated me in frony of my eyes.i asked them to refuel for me for 100 rupees instead they did it for 75 ruppess.at the area two other who were working were distracting me and the other who was refuelling the fuel had just switched off the second i looked up but i managed to see him fuel foe only 75 rupees.i always suspected this because i think it happend to me lots of time as i’m not foolish enough not to know when i fuel fo 500 or 200 how ong it will last!!!!!the problem is i dont mind being cheated once,its being like 2 years since i bought a car and i must have fueled it a thousand times,jus looking back at it i wonder how many times your workers must have cheated me!!!wit due respect i would like to file this complaint and i hope u will do something about it.
    thanking you
    david haokip
    ph.no.9911771274

    • bhaskar said

      To,
      The head of department
      I O C L Corporate office
      Delhi.
      Sub. corrubtion in allotment of rajiv gandhi garamin vitrak

      Dear
      sir
      We Are compititior of R G V V of Masod Location and we are requesting to you for inquiries of these matter. sir iocl’s corrubted officer has alloted 30 km . far to advertise location.
      1 . sir on Dated 5/11/2011 iocl has advertised for R G V V in Dainik Bhaskar and Patrika news paper.
      2. on Dated 1/1/2013 iocl has re printed advertised for vaccant location who has’t fill by able candidate.
      3.In these advertisement masod ,saikheda and vaygovn has been included.
      4.Masod saikheda and vaygovn is in 3 kms area in prabhat pattan block.
      5.For these advertisement Bhaskar Magarde, Nilesh Thakur , Dilip diyavar has been participated.
      6. all thrise candidates able to taking agency.
      7.But iocl Bhopal has been selected sarika anurag mishra by lucky draw.
      8.After selection companies officer check all documets of sarika mishra.
      9. in these proces companis corrubt officer has been taken loi for other location who is 30 km far to advertised location.
      10 on these behavior according to rule of company Nilese has complaint to iocl office wih Mr katker
      11. And Nilesh has made dd on 20th march by Bank of maharashtra of 1000 rupees in time period of 30 days acording to com.rule.
      12. that Masod;s halka no. 98, saikhedas 122,and vaygovn 99 . I O CL should make gowdoun n showroom in these halka no.
      13.but iocl has been taken l. o.i. to sarika mishra. after changed location.
      14. that companies senior manager Mr O.P. Sahu and Area manager Mr Kujur has illegally taken LOI to sarika Mishtra and we thing in these process a huge corrubtion done by ur officer
      so sir we are again requesting u plz inquiris of all whole process.

      thanking you
      Bhaskar magarde

  2. OM PRAKASH said

    Dear Sir,
    I am Om Prakash from Paonta Sahib Himachal Pradesh.I registered a complained on 28-08-2007 at your area office Shimla and Chandigarh regarding Petrol Mixing.After Six month of Complained there is no positive response I get from INDIAN OIL.I think there is no Customer Satisfaction and no Customer Care in INDIAN OIL.I registered Complained against your filling Station Veer Sanjay Filling Station located at Sataun.No positive response I get from your area Office. Kindly take immediate action.

    From OMPRAKASH
    MOB:09418229062

  3. r ganga bhagyam said

    most of the ioc outlets are selling duplicate 2t oil and in particular to kahiratabad to bhem pumps. hope surprise checks on all outlets and take samples and terminate their dealerships or compound them in lakhs under intimation to print media and electronic media.local sales officers can not do it and why dont you call some honest officers to do this operation?

  4. r ganga bhagyam said

    sorry the before mail is from hyderabad andhra pradesh

  5. Prabodh Jena said

    Dear Sir,

    Today 5th August 2008 from 10am I am trying to fill diesel in my car ,however I could not get diesel in any of the IOC petrol pumps from Masab Tank till Gachibawali in Hyderabad.One thing surprised me is that none of the petrol pumps have put a notice about the clouser of diesel sell.We are not sure whether there is not stock with the petrol pumps or they are selling it to the construction companies and other industries at a higher rate. Hope this will be enquired .

    Thanks.

  6. M.S. Thakur said

    Sir/ Madam,

    What precuation should the customer have to take while filling petrol so that cheating can be noticed. Generally it is very difficult for customer to be aware of cheating chances.

    • Sajan Joseph said

      I compleately agree with Sh. M S Thakkur since I have been cheating by one of the Indian Oil Outlets in Chennai near Vyasarpadi Railway overbridge, Chennai.

      Pl let us know how to prevent it and tell us where to give the complaint to arrest the culprit.

      If I fill in petrol for 300/- rupees, in the initial stage they will not recieve the money, when the meter is 250/- then, the other person will ask the money and when I give the money then, immedietly meter will show 300/-

      Petrol Quality is also very bad . I am not getting milege / average also as prescribed by the vehicle manufacturer.

      I want to know what action IOC is taking aganist these cheaters .

      All officers in Petrolium companies getting the maximum salaries while others struggle to live

      Pl do the needful . I am begging

  7. Sheela Verma said

    I am an indane consumer with No. KT6212. I had booked lpg cylinder on 18.08.2008 with M/s Kandhari gas, Rohini. Till now I have not received my cylinder even after 14 days. Can u pl take necessary action against the dealer for not sending the indane so that I do not suffer.

    Sheela Verma
    A-2/135 Sector 3 Rohini

    • bhaskar said

      To,
      The head of department
      I O C L Corporate office
      Delhi.
      Sub. corrubtion in allotment of rajiv gandhi garamin vitrak

      Dear
      sir
      We Are compititior of R G V V of Masod Location and we are requesting to you for inquiries of these matter. sir iocl’s corrubted officer has alloted 30 km . far to advertise location.
      1 . sir on Dated 5/11/2011 iocl has advertised for R G V V in Dainik Bhaskar and Patrika news paper.
      2. on Dated 1/1/2013 iocl has re printed advertised for vaccant location who has’t fill by able candidate.
      3.In these advertisement masod ,saikheda and vaygovn has been included.
      4.Masod saikheda and vaygovn is in 3 kms area in prabhat pattan block.
      5.For these advertisement Bhaskar Magarde, Nilesh Thakur , Dilip diyavar has been participated.
      6. all thrise candidates able to taking agency.
      7.But iocl Bhopal has been selected sarika anurag mishra by lucky draw.
      8.After selection companies officer check all documets of sarika mishra.
      9. in these proces companis corrubt officer has been taken loi for other location who is 30 km far to advertised location.
      10 on these behavior according to rule of company Nilese has complaint to iocl office wih Mr katker
      11. And Nilesh has made dd on 20th march by Bank of maharashtra of 1000 rupees in time period of 30 days acording to com.rule.
      12. that Masod;s halka no. 98, saikhedas 122,and vaygovn 99 . I O CL should make gowdoun n showroom in these halka no.
      13.but iocl has been taken l. o.i. to sarika mishra. after changed location.
      14. that companies senior manager Mr O.P. Sahu and Area manager Mr Kujur has illegally taken LOI to sarika Mishtra and we thing in these process a huge corrubtion done by ur officer
      so sir we are again requesting u plz inquiris of all whole process.

      thanking you
      Bhaskar magarde

  8. Satpal Singh Bindra said

    Please arrange to furnish e mail ID of Depot Manager and
    Office address of Parwanoo sales depot ( Himachal Pradesh ))

  9. Muktar ahamed malik said

    Dear Sir/Mam,

    I am resident of J&K State and due to the ongoing crises in state a lot of adulteration is being done in the rular areas of valley specialy in south kashmir…… i only used to feed ioc deisel to my vechiels and i was one of the satiesfied coustumers of the company but a lot of time i pumped the oil in my car from a newly opned ioc depo. on Tahab Pulwama Road at place Rangmula,Distt. Pulwama abnd State J&K…. the filling station is famous for adulteration and has caused a great damage ro rhe coustumers and as well as to the company by damaging the name and interigity of the company.. i personally complained a number of time but the no action was taken therfore its again requested to your goodself that the matter may be examined and justice may be done…..

    regards

    Muktar Ah MAlik

  10. Dear Sir,

    This is to your kind notice, I, Nilesh Kumar, that the double cylinder connection were on Delhi in Anubha Gas Agency, Pandav Nagar. In April I transferred in Patna, and surrender the cylinders to Anubha Gas Agency they had provided me NOC and good support and given me all papers which would required for tranfer case within one hours. After that in Patna I connected with Vaishali Enterprises, Danapur Patna for getting the connection. But, last from three month they have torchered me despite of all original paper submitted to agency and after the threatening to go in IOC they have provided me cylinders and deposits the Rs 1600/= +. After the 21 day I again went to get the number they told me Abhi Apka Original Paper or connection no Nahi Aaya hai IOC se. Yet they have not providing me the new connection number with paper. And also they have threatened to me Dekh lenge.

    Now, I will only wait till Tuesday. If the agency will not provide me paper and connection number I will in fact go for the Right to Inform and IOC senior officers, Consumer Forum and others all legal action against Vaishali Enterprises as well as IOC. This is really surprising that Agency will take the three month time for a transfer case. I will forward you earlier connection numbers and details in coming Monday.

    Thanking you,

    Yours truly

    Nilesh Kumar
    09955995140

  11. ravikumar c/o late sh. balroop chaudhary said

    Dear Sir/Mam

    Im ravikumar s/o Late Sh. Balroop Chaudhary My gas connection no is 27364 under (devi anupama gas service ) vasant vihar indane gas agency .
    I had booked a cylinder on 16/10/08 by telecalling to mr kartik on the ph no 26143517 he says me that tomarrow i rec. my cylinder .on 17th oct im not rec. the cylinder .today then i go there office they asked me that ur cylinder will be reached on monday.
    my both cylinder is empty pls do something for me.
    Thanx & regards
    Ravikumar
    9891442120

  12. Dear Sir/Madam,

    Diwali/Christmas season is just around the corner and you, the person responsible for purchase of corporate gifts and tired of the same old things again and again would be looking for `finally’ a different, unique and interesting gift for your staff/clients – we are writing to propose a solution as follows :

    Our company, M/s Synergy House is one of India’s premier manufacturer/exporter of musical instruments worldwide with a leading position in several categories particularly in the American market. Our product lines include Indian, Tibetan, Brassband, Woodwind and Decorative musical instruments.

    We are now looking to commence a domestic presence due starting with our unique, innovative, impressive decorative musical instruments range only to direct end customers like yourself. You can see our list of decoratives at our website http://www.synergyhouse.net under Indian – `hand painted’ range and Tibetan range of instruments. We are also now finalising a wall hanging/wooden box mounted bugle range to adorn your home or office walls to give them that extra touch of exclusive warmth and class.

    Do send us your enquiries with your indicative quantities quoting our item numbers from our website for our prompt quotation and action.

    Thanks & Regards.

    Vikram Vaisoha.

    (President)

    Synergy House,

    Operations office : 39, Ayanagar, New Delhi – 110047 India.

    Regd Office : C-18, South Extension Part 1, New Delhi – 110049, India.

    Tel: +91 11 26501422/ 24649414/ 41648559

    Fax: +91 11 24649414

    Mobile : +91 9910006363

    email : info@synergyhouse.net

    website : http://www.synergyhouse.net

  13. ravikumar c/o late sh. balroop chaudhary said

    Dear Sir / Mam

    Sub Late & notfullfill cylinder
    On saturday 11.50 am i call to vasant vihar Gas agency Mr narayan manager( Devi anupama Gas agency )
    they assured me that at evening time i recive the cylinder but i not rec. on saturday
    Today monday i have rec the cylinder on weight only 28.5kg (cylinder weight was 16.1 kg )
    this agency always give the cylinder in short gas.
    pls check the matter on urgent basis & check his godown in munirka also.

    regards
    Ravikumar
    9891442120

  14. Ladnun gas agency of Ladnun town of nagaur district of rajasthan ,consumerof this town was suffer of irregularties of supply og gas cylinder and booking and harresment to consumer,the supply of gas after booking more then 15-20 days and booking 21 days after supply of gas it mean one consumer get cylinder recd 45 days and one cylinder consume within 30 days,how consumer get past balance days,it mean the said gas agency compail to consumer the purchase the cylinder in black
    Many complain recorded with gas agency and district supply officer but till date no improvement in distrubution and supply
    please look in the matter
    Ladnun nagrik parishad

  15. kapil arora said

    This complaint is about ANAND SUPER SERVICE STATION,opp hansraj college,malka ganj,DELHI-7. TIN-:07670292898, Tel No.- 65182453,23855543.

    These people and staff is cheating in delivery of petrol even never ask about which petrol customer want normal or speed they just start filling the tank with speed petrol without asking the customer and when i inturpt they say its now machine is ON and cant be changed (whole staff is like that cheater) ,secondly even if i ask them to put normal petrol its less than the money i give,they cheat openly in that.
    Couple of times i had been to above mentioned petrol pump, and asked them to put fo Rs .1000 but petrol which they put is lesser than the value what i give them. So this time i took a bowl for checking the litre of petrol and asked the staff to put in that a litre petrol and it was lesses than a litre ,when complained about that noone over there took it seriously and when i said i will complaint about this they said do it and none cares its order from our owner and when i said want to meet the manager of pump they said dont need to visit the petrol pump if u have problem.

    i have no other option to go to other petrolpumps everytime because above mentioned pump is in my way and suits me according to my timings and i know i have been cheated everytime of thousands of rupees..Inlast i was so frustated that i thought to give a time make a complaint for the petrol pump.
    i am complaning this complaint to different bureos and Goverment offices who look it into this matter, so that hundreds of people who r getting cheated like me everyday should be stop.

    kindly see to my complaint and please update me with that whether action is taken regarding above mentioned petrol pump or not.

    Thanks in anticipation,
    Kapil Arora.
    9811640392

  16. Shiv Kumar Sharma said

    Dear Sir,

    I am consumer of IOC LPG & my Consumer NO 11827 of KSB Gas Agencies, Hauz Khas,New Delhi.

    I got delivery of my gas cyclender today which was booked last week & while weighting the cyclender there was 1.5 Kg gas was short in the packed cyclender. I requested the delivery man but he says that they have received the cyclender in same condition from IOC.

    This the matter of cheating to consumer and I am going to submit my complaint to Times of India for public awareness and also to weights and mesurement.

    Thanks

    S.K.Sharma
    66-B/1,Gautam nagar,New Delhi-110049
    Mob-9899989314

  17. nadeem ahmad said

    sir,i am nadeem ahmad living in chandpur bijnor u p. my complaint is against the dealer of lpg indane gas name CHANDPUR GAS SERVICE mohalla gokul nagar chandpur bijnor. sir,i want know in this metter (1)what is the limit of dealer for issue the new connection (2)how many conection has beeen issued to costomer (3)how many conection can be issue to costomer in balance limit. if limit is balance so,kindly give me a photo copy of this record. becouse conection is issuing by the dealr.costomer is standing in long Q from a long period. kindly take necessary action PLEASE. THANKS NADEEM AHMAD MOBILE—9012241249 /9350066560

  18. RAMESHWAR VYAVAHARE said

    Date 20.07.2009
    To,

    Customer Care
    Indian Oil Corporation
    Pune

    Subject:- Complaint about the less volume received by diesel tanker.

    Dear Sir,

    We are purchasing the diesel from your Loni Kalbhor terminal for our Gen set use purpose. We observed that the actual diesel received is 700 Liter less in 12000 liters purchased by your tanker. Refer Invoice No. 63379952, dated 16/07/2009.

    We measured the quantity in three ways, by every method we found less quantity than actual to be i.e 12000 liters.

    Method –
    1) We provided diesel flow meter on line & measured the quantity while delivering from the tank. Observed 760 liters short in 12000 liters quantity
    2) We have diesel storage tank of capacity 16000 liters capacity. With calibrated dip measurement system. In this case we observed 600 liters short in 12000 liters quantity.
    3) Third method – We received density of diesel on challan from Indian Oil Corporation is 832.7 gms / cc. By using formula received from internet for diesel measurement – Weight = Volume X Density.
    Measured weight of empty tanker is – 6870 Kgs. & Weight of Full tanker was – 16280 Kgs.
    By using formula weight expected of diesel is 9992 kgs.
    But actual weight observed is – 9410 kgs.
    Hence less weight observed is – 582 kgs.
    Hence volume less received is 698 liters

    We observed same quantity problem in last time also. (Your Inovice No. 632408566, dated 27.05.2009.)
    This is very serious issue. Please look in to matter. .

    For ref. we are attaching the weighing scale results with scan copies.

    Waiting for your prompt reply on this issue

    Thanking you with warm regards.

    R. A. Vyavahare
    Sr. Manager Maintenance
    Cell:- 098508 14780
    For Poona Shims Private Limited
    73 / 10 + 11, Mumbai Pune Road
    Vadgaon Maval, Pune – 412 106
    Email :- poshworks@vsnl.net

  19. narendra singh katiyar said

    Dear Sir/Madam
    My LPG connection no.8893-B, I am subscribed to Indian gas distributor shri krishna sai gas service kanpur u.p.I booked the cylinder many time. Last 5 menthes office man give the commitment cylinder will reach with in 6 days. But till now no any cylinder are reach at my house. Every time I will Tray to Call Phone No. Engage. Or they shut their receiver down
    When I Personally go to agency then agency told us our gas agency provide you regularly gas. We will not give you any. do anything which you have in your mind. I don’t care. please take need full action.

    My cylinders details of –

    First cylinder—30/01/2009 copen no- 14341
    Second cylinder—25/02/2009 copan no-14342

    When my next copen no is -14343 then how can we revive any cylinder?

    LPG gas agency address-
    Shri Krishna sai indiane service
    3/174,A vishnupuri kanpur (u.p.)
    Mo no-03294154,2503846

    NAME- NARENDRA SINGH KATIYAR
    ADD-270/11 SHASTRI NAGAR KANPUR(U.P.)
    PINCOD-208005
    MO-09450122583
    PH-0512-2232841

  20. Dear sir i request i am ashok kumar sir ap se mai kahna cahta ho k mai Samjhota Express train mai jab kant howa 18 febuary 2007 us mai borye tara zahmye ho chuka ho mai pakistan se apni famly k saath ab yaha delhi mai shift ho chuka ho sir my 2 hands is very bad no work left hand merye halat bohat bad hai bohat tansheen se life chaal rahye hai ap se request kata ho Bagwaan k liye merye help kare sir mai ne Safderjung hospital mai apne left hand ka oprstion karwana hai plz help me ap se request hai k ap merye liye kuch kare sir moj ko spout de mai sab se yang ho gar mai merye samall sister brother hai my nob sir 09540120467

  21. Anuj Bhatt said

    CONSUMER COMPLAINT FOR ADULTERED PETROL
    Name of Complainant: Mr. Anuj Bhatt

    Dear Sir,
    Subject: Complaint against Bhatia Service Station for supplying adulterated petrol to complainant
    I would like to bring to your notice that I, Anuj Bhatt, got petrol filled in my Discover bike from Bhatia Service Station, 4, Factory Road, Ring Road, Nr. Sarojini Nagar fly Over, Delhi. The transaction took place on 06.04.2010 for an amount of Rs. 400/- The payment for the transaction was made with my credit card. The invoice number for the transaction is 009008.
    On the morning of 14.04.2010, my bike failed to start. I immediately took my bike to a mechanic and I was shocked to discover one liter of unidentified liquid in the petrol tank.
    On an average, Rs. 400/- petrol is sufficient for 400 kms. But, after the above mentioned transaction, the kilometers on the bike was about 300 kms. This reinforced by suspicion of being duped with adulterated petrol from Bhatia Service Station.
    Kindly take appropriate and strict action against the concerned Service Station.
    Thank you.
    Yours sincerely

  22. indra kumar mehta said

    sir i am a consumer of sunder shyam enterprises i am facing the problem of delivery gas cylender i book the gas through tomo date 13 april i allredy cmunicte through phone date19april he told me i send the gas tomorow but i cant gate my name indra mehta ,consumer no -30950 ,mob no -9212267813 , d4a east uttam nagar nd 110059

    sir i am in crisis of gas please helpme urgently
    thanks

  23. indra kumar mehta said

    sir i am a consumer of sunder shyam enterprises i am facing the problem of delivery gas cylender i book the gas through tomo date 13 april i allredy cmunicte through phone date19april he told me i send the gas tomorow but i cant gate my name indra mehta ,consumer no -30950 ,mob no -9212267813 , d4a east uttam nagar nd 110059

    sir i am in crisis of gas please helpme urgently
    thanks

    Reply

  24. Sandeep said

    Dear sir
    Nothing new in my complaint & I don’t want anything in return. Its the complaint about less fuel (50% only) & also they took the cost of XTRA PREMIUM. Following are the details of my complaint:
    1. Dealers Name: Malviya Filling Station
    2. Address : 15/C, Scheme No.94, Ring Road, Indore (M.P.)
    3. Receipt No. : 41098 dated 18-06-10

    Regards,

    Sandeep Saboo

  25. firoz said

    dear sir,
    i hve indane gas con.in vijay nagar partap vihar ghaziabad.we book the gas but not receive within time every time.we are very trouble with our dealer.so please look in this matter.
    Thank you..

  26. Paramesh Tripathy said

    Dear Sir,

  27. Paramesh Tripathy said

    Dear Sir,
    My consumer number is 5700. I detected leakage in the cylinder today morning. Since no emergency service cell number was provided in the receipt of the dealer, I waited till 9.30 a.m. to lodge a complaint with the dealer i.e. M/s Veer Sachi, Damana Square, Bhubaneswar. Though he assured me to send a mechanic immediately, no one was sent to rectify the leak till 3.30 p.m. inspite of my repeated telephonic reminders.

  28. Paramesh Tripathy said

    Dear Sir,
    My consumer number is 5700. I detected leakage in the cylinder today morning. Since no emergency service cell number was provided in the receipt of the dealer, I waited till 9.30 a.m. to lodge a complaint with the dealer i.e. M/s Veer Sachi, Damana Square, Bhubaneswar. Though he assured me to send a mechanic immediately, no one was sent to rectify the leak till 3.30 p.m. inspite of my repeated telephonic reminders. Rather he riduculed me saying that his mechanic has to attend so many complaints and he will come after finishing all the works.
    Let me know whether a gas leak can wait for indefinite period. Who should be contacted in emergency. Why the dealer is not indicating this telephone number in the receipt. What arrangement has been made by Indian Oil Corporation.

    With regards.

    ( Paramesh Tripathy )

  29. md.shamimuddin said

    kiya ek admi do jagah sarkari seva kar sakta he?agar nahi to.m/s.bharaily fuel centre(kisanseva kendr)kamalpur jalalgarh purnea.jis ke nam se he woh jalalgarh high school men teacher kese hen. kiya uspar koe karwae ho sakti he?md.shamim uddin.purnea.bihar.9431259949

  30. Dharamveer Singh said

    dear sir i am consumer of Bharat Petrolium LPG Connection No. C12994 under Dealership HLRDC, Hisar. I booked for LPG Cylinder on 25.11.2010 vide booking no. 3119 but till date I have not receivbed the refilled cylinder despite of a lapse of 13 days. Kindly look into the matter.

    Dharamveer Singh
    S/o Sh. Bhadur Singh
    H. No. 581, Surender Colony
    Jawhar Nagar, Hisar

  31. arun said

    my self regular visit at Rama Petrol pump and never had a good experience, dated 21.12.10 at 8:15 i visited to rama petrol pump and asked for petrol along with lube , but the staff on duty said pouch lube is not availabe( at this pump i never seen mixed petrol is available) then i asked manager on duty mr.lalit also said lube is not available said 1 ltrs lube is available.I asked for complain no. with his name instantlt he refused and said you are an idiot and started shouting some staff gather and again he keep shouting and threaten to slap. i calle 100(police) they came, after that mr.lalit provided comp.no. and his name, he also mentioned that that camera is fitted inside the office it show you who did what, infront of police i requested mr.lalit to start your camera infont of police but he fail to do so.Please note complain no – 2546.
    Arun sinha
    Kaushambi ,Ghaziabad
    098-1039-0123

  32. From:
    Shri S. P. Singh,
    Advocate High Court,
    Flat No.204/B, Ram Isha Bldg., Indralok Phase-I,
    Bhayander (E), Thane.
    Mob. No.09821710565
    15/02/2011
    To,
    Indian Oil Bhavan,
    G-9, Ali Yavar Jung Marg,
    Bandra (East), Mumbai
    Tel: 022-26408623

    Ref: Complaint regarding adulteration of Diesel with Kerosen by your Petrol Pump situated at Opp Saibaba Nagar, Mira Bhayandar Road, Mira Road, Thane – 401107.

    Dear Sir,
    This is to draw your kind attention that have newly purchased a Maruti Ritz Diesel Car bearing registration No. MH-02-BT-2256 from M/s. Spectra Motors Limited.
    I have my office at Bhayander (E), and usually fill diesel in my car at your petrol pump in reference above. The service of my car was due in the last week when it was send to the same motor agent who after checking the car found that the diesel is adulterated with kerosen and due to that the engine of my car has suffered damages. I have got the things rectified but the motor agent strictly warned against filling the car at the same place.
    I therefore seek your explanation as to the adulteration being carried out by your agent and also the damages which my car suffered in the process. If I do not receive any satisfactory reply I have no alternative but to take further steps.
    Yours truly,
    (S. P. Singh)

  33. Prashant Shukla said

    Dear Sir,

    Sub: Complaint against your petrol pump dealer

    Sir,

    With humble request I really feel very bad to inform you that your IOC Petrol Pump dealer at Sector-105 Noida is supplying water with petrol. I on 02/04/11 at around 12:00 in the noon went to refill my motor cycle no. UP-75 D 4042 to your IOC Petrol Pump dealer at Sector-105 Noida. I asked the petrol boy to fill the petrol worth Rs. 200/=. They don’t even provided receipt of my purchase. After 4-5 hrs my bike started bubbling and some problem with its starting. Yesterday I took it to the mechanic and asked him to check it. He thoroughly checked the bike and proved the fact infront of my eyes that the tank was having more than 2/3 part of water along with the petrol. Sir, the petrol cost is too high to be managed by a common man and if this is the custom followed by prestigious IOC Petrol Pump then a common man like me is helpless. Kindly take necessary action against the petrol pump dealer and make a vigilance search against it. Kindly acknowledge my letter and oblige. Please let me inform about the actions taken against him by you.

    Thanks and Regards–

    Prashant Shukla
    Research Scientist
    Amity Institute of Advanced Research and Studies- Materials & Devices
    E3 4th Floor
    Amity University
    Sector-125
    Noida-201303 (U.P)
    INDIA
    Tel: 0120-4392655
    Mob: +91-9560413064
    Email: pshukla@amity.edu

  34. harif ali rahman said

    above mentioned some complaints are true enough.
    i also opened site to complaint your delear towards the malpractices.
    i reminding you that ,your dealer in kerala,kozhikode district-kozhikode/manassery(middle of NITC and mokkom)is doing malpractice toward customers,on mesurement

  35. RICHARD BHEEM said

    THIS IS TO INFORM YOU THAT CTM MR:R.K JAISWAL OF SEWRI WADALA TERMINAL MUMBAI IS A VERY CORRUPTED OFFICER.WITHOU TAKING BRIBE FROM CONTRACTOR AND TRANSPORTERS HE DOSEN’T DO ANY WORK.HE CALLS THEM TO THEIR HOUSE AND TAKE BRIBE AND THEN DO THEIR WORK.HE IS NOT ONLY SPOILING THE IMAGE OF THE IOCL COMPANY BUT HAS ALSO DROPPED BACK THE IOCL COMPANY IN THE MARKET.

    I WOULD ALSO LIKE TO INFORM YOU THAT HE HAS
    PURCHASED A FLAT AT PUNE OF RS 8000000/- AND PURCHASED A FLAT AT GHATKOPAR NEAR R CITY MALL OF RS 2 CRORE 18 LAKHS.AND HAD FINANCED 60 LAKHS FROM BANK.HE PAID RS 1 CRORE 58 LKHS IN BLACK MONEY.HE PROUDLY AND RUDELY COLLECT EVERY MONTH MONEY FROM ALL THE TRANSPORTER AND ALSO TELLS THAT IF ANY ONE WILL NOT GIVE HIM MONTHLY MONEY HE WILL BLACKLIST THEM FOM THE COMPANY.TRANSPORTERS AND CONTRACTORS ARE GETTING SCARED AND GIVING HIM MONEY HE TAKES MONY ON THE ROAD SIDE OR AT HOME HE DOSENT TAKE MONEY IN THE IOCL COMPANY.THEY ALSO GET SCARED TO TELL THIS TO ANY ONE IF AT ALL HE WILL COME TO KNOWE HE WILL CLOSE THE WORK.FOR PAST PAST 25 YRS WE HAVENT SEEN SUCH TYPE OF CTM THIS IS THE FIRST TIME WE HAVE SEEN SUCH TYPE OF OFFICER WHO IS EMPLOYED IN IOCL.

    WE ARE TELLING YOU THIS SIR BEACUSE HE HIS COMPLETELY SPOILING THE NAME OF THE IOCL COMPANY IN THE MARKET.YOU PLEASE START INVETIGATING IT AND ALL WILL COME INFRONT OF YOU.

    • THIS IS A COMPLETE FAKE ARTICLE WRITTEN ON MR. R. K. JAISWAL.
      KINDLY THIS SHOULD BE REMOVED AS WE HAVE ALREADY CONTACTED THE CYBER CRIME AND FILLED A POLICE COMPLAINT AGAINST THIS. THESE THINGS SHOULD BE VERIFIED BEFORE ANY STUPID PERSON PUTS SUCH COMPLETE WRONG INFORMATION ABOUT AN OFFICER FROM A REPUTED COMPANY.
      HIGH ACTIONS ARE GOING TO BE TAKEN WHO HAS WRITTEN THIS.
      REQUEST TO THE SERVER IS TO E MAIL ME THIS PERSON’S INFORMATION AND REMOVE THIS ARTICLE AND SUCH FAKE ARTICLES ABOUT AN EDUCATED EMPLOYEES WILL NOT MAKE SENSE IF ANY ANONYMOUS PERSON FROM THE INTERNET WRITES RUBBISH. KINDLY REVERT BACK AND REMOVE, REST THE POLICE IS GOING TO TAKE OVER.

  36. murthy said

    Sir,
    I am a consumer of ioc gas Sri Anjani gas Agencies penumantra W.G.Dt A.P My consumer number is 2586.I left for Hyderabad for medical treatment I was absent for 6months The dealer kept my number in black list as I have not used the gas for six months I submitted all the necessary papers on 19-4-2011 to restore my consumer number Till now My number is not restored and demanding three hundred to restore my card As I am not having gas I am facing problem I am aged about 84 years and not in a position to meet the dealer. please take proper action in this regard and see that gas may be supplied regularly
    yours faithfully
    K.Venkatarao
    Polamuru
    08816-283006

  37. meher prasad yadav said

    Dear Sir,
    Sub: Complaint against your petrol pump dealer
    Sir,
    i filled up deisel in my scorpio. UP-93 S-0001 DATED-15-08-2011
    QTY-23.21″Lt. to your IOC Petrol Pump dealer ASTHA PETROLEUM &
    HIGHWAY SERVICES MAURANIPUR ROAD BHAGANTPURA JHANSI(UP). My vehicle
    after running about 200 km is seized.vehicle is chaked by mahindra
    machanic resion finde out fuel maxing. i grieved to pump management but
    ther is no availability of complaint-book Kindly take necessary action
    against the petrol pump dealer and make a vigilance search against it.
    Kindly acknowledge my letter and oblige. Please let me inform about the
    actions taken against him by you.
    Thanks and Regards–
    Meher Prasad Yadav
    Sr.Jurneralist-co-Editor dainik bhaskar
    Mob: +91-9554777777
    Email: meherprasad.yadav@gmail.com

  38. plz,confirm the indian oil corporation limited tin no in delhi

  39. Mst. Anjumanara Begam said

    Subject:-Regarding objection for Appointment of RGGLPG Vitarak at Niamat Pur/Sonatala, Dist:-Malda, West Bengal.

    Sir,
    This is for your kind information that a draw was made at Indane Area Office, Siliguri on 09.08.2011 for the selection of RGGLPGV for above mentioned
    area.

    On this draw, one INDRAJIT DAS was selected for RGGLPGV for Niamat Pur/Sonatala area. But he has no land measuring Area 20mts/24mts at NiamatPur/Sonatala Mouza/Area in Road side as mentioned in the Advertisement till date of his application.
    Location for setting up Distributor are identified by the oil company after carrying out required feasibility and based on commercial consideration.

    So I therefore request you kindly look into the matter and arrange a fresh draw for selection of RGGLPGV among the candidate who has a mentioned measuring land.

    Thanking you,
    Yours faithfully

    Mst. Anjumanara Begam
    Vill-Battally, P.O.-Amrity, Dist-Malda
    PIN-732208
    Mob. No.-8972792706

  40. kjhan said

    dear sir
    your license holder namely razia akther in khumriyal distt kupwara kashmir she is doing govt job
    as teacher in rajwar khanpora handwara distt kupwara please tell me how you permisses her for this
    job i read ur broucher but there is no way

  41. dear sir
    I booked a refill cylinder on 25-08-2011, over physically . but till date no cylinder was delivered when i went to the distributor (two times dated 01.9 & 03.9)he replied me next day it will reach,but till date I didn’t received any cylinder. Sir, I want to know why they didn’t dilivered the same and when I will receive the cylinder.
    distribution agency – M/s DEB DEEP, hath khola, Duttapukur, 24 parganas (North) W.B
    consumer number – 13003.
    refill booking number – 9554.

  42. jitender yadav said

    Dear Sir,

    I hold a LPG Connection of Indane with Consumer No-85284 & the Distributor is Brindavan Gas Agency, R.C.Puram, Hyderabad.

    Indane Gas (Brindavan Gas Agency) employee with refill came to my House on 07-09-2011 at 4.30 pm as the Gas Refill booking date was 27-08-2011(Ref.No-251363) & asked me to give the customer card so that he can update the serial no.I asked him to wait for 5 min so that I can search the gas book and give him, because this was the very first time he demanded for gas book.
    Unfortunately I don’t know the name of this employee but I can recognise him, b’coz he is the same person who supplies for my area.
    But immediately the person started shouting on me saying he can’t wait & he went off without giving the refill. I tried to explain him but he was showing a bad attitude and using cheap language.
    I tried calling Brindavan Gas on 08455243001/02 but no one was answering the call even after repeated tries. So atlast I need to mark a mail.
    Request you to take action on this employee & provide us the refill asap.

    Regards,
    Jitender Yadav,
    Consumer No-85284,

  43. Lakshman Singh said

    Hi,
    I would like to draw your attention for poor quality of Petrol/Diesal from Indial Oil filling satation near Thana-Munsiganj, Amethi, CSM Nagar, UP.

    The above said subject address Indian Oil Petrol Pump give very dad quality of fuel.Some of the point are summarise as follow-
    1. Its fuel degrade performance of our vehicle
    2. It reduces our vehicle fuel efficiency.
    3. Our vehicle running sound changed (it feel bad)
    4. Pump display shows wrong density of fuel.
    5. During oil filling man stop machine 15 to 50 paisa before.
    6. Operator at filling station are very unprofessional.
    7. If we call for complain register they did not provide us.
    8. If we say some thing regarding oil quality they say IT IS UP TO YOU , IF YOU WANT TO FILL SAME WILL GIVEN OTHERWISE GO TO ANOTHER FILLING STATION.
    9. Other filling station 8KM away, It is expensive for us .
    10. Filling pumps are un-calibrated.

    Fuel prices increases day by day, we are paying it but still we are not getting appropriate quality & quantity of fuel form Indian Oli Filling station. Peopleof our township are prefering to fill fuel from outside like Sultanpur/Allahabad/Lucknow. Bit it is not solution , after all we are customer, we should get the thing for which we pay.

    You are requested to look into the matter & ensure that above 10 complain could be rectify by you effort.

    I hope your response will be positive & customer supportive outcome will come.

    Lakshman Singh
    Address- HAL-Korwa Township,Munsiganj,Amethi,CSM Nagar,UP.

  44. kamal kumar sharma nagar meerut said

    Hi,
    I would like to draw your attention for poor quality of service on BEST FUEL 44 PRABHAT NAGAR MEERUT U.P i am go to petrol pump serviceboy did not give me by Petrol filling by machine they said machine is out of order ,They all serviceboy wear uniform but no name plate on the unifrom and MR PREVEEN KUMAR MOBILE NO 09837890733 is sitting in office when i talk to him he replied me mera petrol pump hai ma appni marji say dunga aapki merji say nahi

  45. Ali Mohammad Rizvi said

    Dear Sir/Ma’am
    I am a consumer of Geeta Gas Agency Lucknow I have book for a refill on 29th of September 2011 and have not recieved the refill till date i.e. 9/10/11 plz take necessary action and ask the agency to refill the cylinder as soon as possible as the cylinder we were using is over to the capacity………and we are running out of the fuel…………….this is one of the blacklisted vendor of yours because they are many a time have had been caught RED HANDED in black marketing your product………..plz take strict and stern action against them also as they are depriving their customers of their Rights

    Thanks and Regards :

    Ali Mohammad Rizvi
    Consumer no. 16915
    239-b Mumtaz Mahal Compound Golaganj
    Lucknow-226018

  46. Vikramkumar R.Prajapati said

    Good afternoon,

    In Ambaji,TA-Danta,Dist-Banaskanttha STate-Gujarat,
    “Devendra Gas Agency” named LP{G residential gas agecncy,doing Black
    of lpg bottle and give low weight of bottle to the consumer.I note
    to my inquirey for bottle on dated 3.10.2011 and still I have not got
    the bottle of lpg.Staff of gas agency not bring with a weight machine
    and if we say for that He replyed you buy machine for check of lpg
    bottle weight and Owner said no one tell me because all feild officers
    are in my pocket.
    So kindly do for these otherwise these mettter go ahdead to cm online and also grahak surakhsha

    Consumer of Ambaji village

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  50. Shailendra Kumar Singh said

    To,
    The Manager/Distributor
    IOCL,Jaipur
    Rajasthan

    SUB: DBC Connection

    Dear sir,
    1. I have taken gas connection (NO. 42004)from M/s. VIR SHIV GAS, Jodhpur Dated 10 feb 2010 and I had applied for DBC six months later (NOV-2010) with necessary documents as required by INDANE GAS.
    2. one of representative who is dealing the same told me that your DBC paper will come to your postal adress within one months but did not reached.
    3. once again I appoched to that shop the representative told me that 10 days later as this time there is shortage of cylinder you will get certainly the smae at that time.
    4. Afterward I approched three- four time more they given false dates and my efforts were vaind.
    5. Afterward I applied once again in the month May-2011 for DBC connection and the owner of the shop, the same response I got.I told to them that It is very painful to me to come again and again and rememberance of the same to you, so they have ginve initials to my one of the documents and he told me to come in the next month and show this initils. one month later I approached to shop , but this time also I have faced the same problem.
    6. Last month (28 Nov 2011) when I went to the shop, they have given the dates 3/12/2011 & 8/12/2011 and both day the concerning representative was absent.

    Sir, I am a Defence personnel and it is very deficult me to come to ths shop repetedly. hence please look into this matter and reconcil the problem at the erarliest.

    Thanking You

    Shailendra Kumar Singh
    Consumer No 42004
    Local Distributor adress: VIR SHIV GAS
    NEAR BHATI CIRCLE
    JODPUR.

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  52. HUSSAIN AHMED said

    This incident happened at Patel Petrol pump,SAKTHI MARKETING INDIAN OIL DEALER 41-B SABANAYAGAM STREET CHIDAMBARAM MOBIL NO.9842335007.
    I asked petrol filling person to fill a fuel, worth rupees 200 rs. But didnot set 0 mark before filling it in my bike. Due to this i got less fuel quantity.
    There were few more consumer there who was faced same issue and were complaining about it. The person in charge was not ready to accept it.
    This happens many time …kindly take some strict action!! It happens on yestaday 14.12.2011. bill no.46524. cst.no.381373 tin.no.33904382396

  53. R Chandrasekaran said

    From:

    R. Chandrasekaran
    152/311, Avvai Shanmugam Salai
    (Lloyds Road)
    Royapettah
    Chennai 600014.
    Mobile No.98400-97004

    Dear Sir,

    Sub.: Gas Cylinders Lorries obstructing traffic in our road.
    =-=
    We wish to inform you the following:

    1. A small shed is used by a Gas Agency in our road.

    2. A Wedding hall (Nalvazvu Kalyanamandabam) is situated opposite to the shed.

    3. Every day 2 to 3 lorries of gas cylinders are parked in our road obstructing the traffic. In addition to the above, try cycles are brought to the road for unloading the cylinders and loading the empty cylinders resulting in traffic jam in our road.

    4. It is even worse during wedding days when visitors cars are parked on either side of the road. Inspite of several requests the gas agency people are not listening .

    5. They can park the vehicle in the Royapettah High Road junction opposite to Vittan (Departmental Stores) and dot the disbursement of cylinders.

    We request your immediate action on the same.

    R CHANDRASEKARAN

  54. sir iam mohd muneeb from baheri sir aapka deelar dbc nahi de rhe hai ham log dbc lene jate hai to gandi gandi galiya dete hai aur kahte hai jo chaho kar lo aur delar aur unka staff pistal nikal lete hai aur fayar karne ki damki deta hai ple. sir kuch to karo aap log is deelar
    …………………………………………………………………………………………………………………………………………………………………………………………………..mohd.muneeb number 11540840005515 area maneger m.k. sinha ne bi koi action nahi liya sab log mile hue hai baheri me ek aur distibutor ki zarurat hai ple.aap log dekhne my con.number 9412302786

  55. iocl ka naam badnam karne per tule hai baheri ke delar saari lpg gais balek kar di 650 silendar bik rha hai koi nahi dehk raha hai sab log paysa kamene me lage hai gareeb log galiya kah rhe hai delar ki iocl wale to kuch bool hi nahi rhe hai isse tp achha hai ki band kar de

  56. Dear Sir,
    With due respect I would like to draw your kind attention for misbehavior of staff of LPG Gas Agency of Kanpur Nager Utter Predesh Named M/S – Ravi Enterprises Naveen Nager Kakadeo Kanpur as on -14.02.2012,when I gone for issuing for gas Coupon.Sir, I requested to concern Officer of this gas Agency for issue me a new Gas Coupon Book.Officer of concern, replied me that go here & provide him a present ID PROOF, then he will be issue this book. I requesting him that I have already submitted the copy of ID PROOF to you at the time of my gas connection & still my residential address has not been changed.But he replied me again in very rough & irritating manner.Go here, I never issue you above require book of coupon. At last I contacted to Agency Head & told him my problem, but he also misbehaving with me along with loose talk.So,I am very humbly requesting to you , plz take a strict action against the staff of this Gas Agency of Kanpur, which are working with your customers & blaming to all staff of Indian Oil Corporation of Kanpur Area by saying this this is the very struct instruction of Indian Oil Corporation, Kanpur Area.Sir, this is not misbehavior with me, this misbehaving with Indian Oil Corporation staff and also misbehavior of our nation indirectly.Sir,I am again very humbly requesting to you for a strict action against the staff of this Agency of Kanpur.

    With Best Regards
    ISHWAR DAYAL RAJPUT
    C-12 Vishnu Narayana Nager { Behind,444 C Block)
    Panki, Kanpur-208020 { U.P.} Contact No.-9554964140 & 9889235905
    CONSUMER No.-40694
    CODE No.= 5501-5153
    Date -21.05.2005
    Book No.= 2069969

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  59. yuvaraj said

    Hi
    This comment is from millions of indian common man, the gas agency’s or distributor are the most powerful & money making mafia in india. A cylinder cost 450rs appro in india but can get indian gas cylinder for 800Rs in black(i assume you people understand what black market is in india)All this deal are made by fooling the common man waitting for his cylinder after booking for more than 10 day. Now there was some problem in indian oil gas distribution from indian oil itself,we understand the situations and we can help indian oil in this situation by wainting longer. But the distributer utilizing the situation by fooling the public by pionting the same problem even after the problem was solved by indian oil. To point out my dealor who is Sri Rama agency in bangalore,Ramurty nagar(hoysala nagar),karnataka is a underword don i can say. Customers are treated rood and some times give warning by the agency and the agency selling cylender for 850rs in black. I have personally give a notice to the agency and experianced warning from them.Request the indian oil autorities to make a enquiry on this agency for god sake.

  60. I would like to inform u is that SALON GAS SERVICE salon distt c.s.m. Nagar prop. Mr. Sudheer kr. Rastogi has not give gas cylender to customer’s time by time,giving cylendrs to only blackmrketers and say to the customers cylendrs are finished. So dear sir i farmly requesting u take action against AGENCY HOLDER and against agency employees to.

    Regard’s
    Arun kr. Singh
    main road salon
    distt-c.s.m. Nagar
    U.P.
    Mob-8896791363

  61. ukash kart said

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  62. DEB DULAL MAITI said

    Respected Sir / Madam,

    I, Mr Debdulal Maiti R/O of 373, 3rd Floor, Chirag Delhi, New Delhi-110017 is a Customer of M/S Cactus Lily Enterprises. Krishi Vihar, New Delhi-110048 from last few years and my consumer number is 19582 and my mobile number is 9871170248. when I get the connection from this agency, I have handover the all requirement paper like Name, Address proof. But there was a problems from starting. My full name is DEB DULAL MAITI but the agency wrote as DEB DULAL MAISTI. There is an mistake that is with my title (surname) name and that not MAISTI that is only MAITI.

    so, please correct the actual surname ( MAITI) instead of MAISTI.

    I hope your kind action against my small complaint and give a satisfaction for better knowledge.

    Thanks & regards,

    DEB DULAL MAITI
    373, 3RD FLOOR, CHIRAG DELHI, NEW DELHI-110017
    Mobile : 9871170248

  63. Raj verma said

    dear sir , today morning 2-5-12. at aprox. 6.15 am i filld petrol in my vehical from your delar banwari lal durga parsad , old police line area hisar haryana. bill number is 40189 dated 2-5-12. after filling i have asked them for the air as my vehicle don’t have proper air. to my surprse they bluntly said “banda nahi hai” thoug there was 6 people standing wearing your uniform. in short it was a sour expirence to visit your outlet. regards

    raj verma
    hisar.
    098963 46325.

  64. Rajesh said

    Hi,

    In Kaliamman Traders Fuel Station Kovai Road Pollachi 642001,Tamil Nadu.- , i cheated many times whenever i ask them to fill the petrol for 50 Rs or 100 Rs they fill very less amount of petrol. Once when i come to know and complained this to their manager He spoke to me in very badly and finally told we will do like that only. I got shocked when he spoke to me like that. So guys don’t fill any petrol in this bunk. Even the many people got cheated as some know and some doesn’t. They cheated many times and one day instead of 300rs they have filled petrol for 30 rs in the car for the family in the late evening time. Like these there are so many things to say about the bunk so please take strict action with the bunk so that it won’t be repeated in the future and other bunks also will be honest by seeing this.

    Thanks
    Rajesh

  65. G.Bhupalan said

    iam Bupalan, my indane no 16368A, I cannot book gas by SMS becasue my gas number carries English Capital letter A. so my gas booing request by SMS not possible. i can book only by land line phone. it is always engaged. please remove capitgal letter A from my indane ID. . Subam Gas Agency is the my supplyer. Subam Gas Agency Delivery boys asking 27 rupees Extra. please tell me how much we have to pay.

  66. arun kumar said

    my name s arun kumar i m sending 1rti application date 4/5/2012 regarding pooja gas agancy kurali you have not any answer my que plz give me a record

  67. DEAR SIR
    DEAR SIR AAP SE REQUEST HAI KI AAP ASHA GAS SAEVICE KE AGAINST KOI ACTION LIJIYE
    DEAR SIR MERA GAS 10 DINO SE SAMAPT HO GAYA HAI
    SIR JI MAI ASHA GAS SERVICE SE 5 BAR KAH CHUKI HU BUT WO DELIVERY SEND NAHI KAR RAHE HAI
    SIR JI MAINE UNKO 10 BAR MAIL BHI KI HU BUT KOI RESPONSE NAHI DE RAHE HAI
    DEAR SIR JI MAI UTTAR PRADESH KE DEORIA DIST ME REHTI HU
    DIST DEORIA
    PIN CODE 274001
    BOKING DATE 25/05/12
    CONS NAME KAILASHI DEVI
    CONS N. 32651
    ADRES KAILASHI DEVI C\O (HARILAL GUPTA)
    BHATWALIA WARD N. 4 DEORIA
    CELL N. 9889906018
    9453866878
    ASHA GAS SERVICE

  68. venky said

    dear sir, iam a citizen of andhra pradesh.a petrol pump related to iocl got alloted to some unknown person where the place is full of water beside calvent…so please dont give allotment to that person over that place as if rain falls water will enter into pump ….so please take action on this immediately this is in peddakothapally mandal,mahbubnagar district….so please kindly cancel the allotment ….please consider it as serious issue ..

  69. ganesh said

    respected sir,iam from peddakothapally mandal of mahbubnagar district …iam leaving this comment for a major issue in our village ie,we have petrol pump in our village we want that to stop immediately because that land is totaly with water if rain comes the total area will get spoiled so kindly cancel the allotment…please do take action on this as soon as possible sir waiting for your reply….

  70. ukash said

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  71. deepa said

    dear sir, i went to ARORA filling station(indian oil) DSUYA(punjab) yesterday, i was very thirsty, i wanted to drink water and i asked the staff for it, but they said there is not any water cooler, if u want to drink water, you have to go the next HP petrol pump………is that right that not even water cooler available at petrol pump ??? waiting for your reply….

  72. Ashish garg said

    Sir i am manager of pump gaur service station distict sangrur on 3 aug i order for disel so i receive my saleorder no. I wait 6 hours for supply but suplly come i see it is given to another dealer due to reason of misplace of tanker lock i think this is depot responsibility please give me response on this

  73. Sujatha said

    Dear sir,
    This is regarding LPG New agency for RGGVY Agra mandal in Uttar Pradesh the Draw was held on 31.07.12 in Agra IOC office the thing is applications are qulifing without having the requiments The IOC office (Marketing department) taking bribe 2lakh 3lakh 4lakh rupees to pass the application and to get draw pls take some action on the marketing department what is the use of the draw and filling the application for the gas agency the right candidate are not getting the draw.

    Regards

  74. Sujatha said

    Dear sir

    I request you to send the proper enquery for the application Patiyali Block(Beenpur) and i wish to rescheduled the draw and investigate the application details and take action on marketing department they are taking bribe upto 5 lakh rupees for the draw and online draw is just sowing that its true but internally they are doing some diffrent things like if there are two or three applications then they are putting some different thickness of paper or gum or some identification visival mark. the marketing office person should not draw the paper from the draw box.I mean the right candidates are not getting the right draw pls take some action on the Agra IOC office some of they are fully crupt pls sir take action on marketing department.

    Regards

  75. shivani said

    Dear Sir,

    I am Shivani. My father Mr. Shashi Pal Gupta was expired on 24 April 2012. He was transport contractor with indian oil corporation from 2008 by name of firm JAI MAA OIL CARRIER.
    MY father had applied for LEH & HP tender 2012 for AMBALA TERMINAL in November. the ioc has to issue new tender

  76. shivani said

    khsh

  77. shivani said

    Dear Sir,

    I am Shivani. My father Mr. Shashi Pal Gupta was expired on 24 April 2012. He was transport contractor with indian oil corporation from 2008 by name of firm JAI MAA OIL CARRIER.
    MY father had applied for LEH & HP tender 2012 for AMBALA TERMINAL in November. the ioc has to issue new tender for Leh & HP 2012 in march but the date was extended and new tender was issued in June.
    Due to death of my father, IOC didn’t issue Letter Of Intent (LOI) to us and put our case in pending list. I am legal hare of my father & my brother is minor. I have submitted all necessary document to office of Indian Oil Corporation Ltd.,World trade centre,Babar Road, Barah khamba line, new Delhi on 5 June 2012.
    inspite of repeated visit to Delhi based office, concerned officers in IOC till now didn’t give any response. we are losing heavy financial loss as 7 truck tankers lying as idle as our case is still pending. I am in great depression due to my father’s death and failure of business. kindly help me to come out this problem.

    Sir, it is my humble request to u kindly take necessary action in this matter and issue LOI for both (Leh & HP tender)as earliest as possible.

    I hope your kind action against my small request and give a satisfaction for better knowledge.

    Regards

    Shivani
    mob no. 9416026350,

  78. ANIL GUPTA a resident of MAIDA TOLI BIBIGANJ DANAPUR CANTT 801503.PATNA BIHAR. He is LPG black market saillor of this LPG.SO please take positive action against him.

  79. ANIL SINGH SISODIA said

    This is brought to your notice that I am holding LPG Gas connection No. VGT1327 in my name i.e. ANIL SINGH SISODIA, B-35, Pratap Nagar, Agra. I am the sole owner of this house since 2001 and prior to this I purchased this house from its erstwhile owner Smt Manjula Agarwal W/o Shri P.N. Agrawal . I have never let out this house to Pooran Singh or any other person and such named person never lived in this house.

    On 03.11.2012 I came to know that M/s Vikramaditya Gas Agency, Shop No.12, Swami Leelashah Market, Soron Katra, Shahganj, Agra is fraudulently operating fake Gas Connection No. 00VG 6534 in this name of Pooran Singh showing my house address i.e. B-35, Pratap Nagar, Agra from last various years with the connivance of its staff as well as with the conspiracy of the concerned officials of Indian Oil Corporation and distributing LPG Cylinders on regular basis. In this regard I have lodged an F.I.R. on 03.11.2012 with S.O., Police Station, Jagdishpura, Distt. Agra having jurisdiction over my residence with a copy to the S.O., Police Station, Shahganj, Distt. Agra having jurisdiction over M/s Vikramaditya Gas Agency, Shop No.12, Swami Leelashah Market, Soron Katra, Shahganj, Agra.

    I need following information/documentary evidences :-

    1 – Provide me a copy of Application Form submitted by Pooran Singh on the basis of which sought Indane LPG Gas connection No. 00VG 6534 at B-35, Pratap Nagar, Agra as well as the proof of identity and residence submitted in support of his Application. If the person named Pooran Singh had filed any KYC form, a copy of said KYC form along with all the enclosures.

    2 – Phone / Mobile No. from which the demand of cylinders has been booked from time to time on LPG Gas Connection No. 00VG 6534 in the name of Pooran Singh at B-35, Pratap Nagar, Agra.

    3- Full name (along with fathers name) and permanent address of the owner of M/s Vikramaditya Gas Agency, Shop No.12, Swami Leelashah Market, Soron Katra, Shahganj, Agra.

    4 – Full name and address of the Manager or any authorized person looking after day to day affairs of M/s Vikramaditya Gas Agency, Shop No.12, Swami Leelashah Market, Soron Katra, Shahganj, Agra during the relevant period from starting date who managed Gas distribution of Connection No. 00VG 6534 in the name of Pooran Singh at B-35, Pratap Nagar, Agra to till date.

    5 – Full name and address of the concerned hawkers of M/s Vikramaditya Gas Agency, Shop No.12, Swami Leelashah Market, Soron Katra, Shahganj, Agra who delivered Gas Cylinders of Connection No. 00VG 6534 in the name of Pooran Singh at B-35, Pratap Nagar, Agra from starting of supply date to till date.

  80. Dear Sir

    The reply to our RTI Application dated 30.10,2012 on LPG Subsidized Cylinders submitted to APIO Sadiq Nagar Office is still awaited.

    Please advise on Top Priority

    John F Williams
    Social Activist
    Cell: 09971605050

  81. Thomas Vibakar said

    I am A. Thomas Vibakar. We got the gas connection in my name of Mr. Arputharaj. Our connection number is 45202. We booked for the cylinder on 23rd March 2013. We received the message from the customer care on 27th March 2013 that we will receive cylinder shortly against the booking number 753964, cash memo 24465 generated. But as of now, we didn’t receive cylinder yet. I want to know the status of my booking for the cylinder. Pls let us know the status of our booking and help us to get the cylinder soon.

  82. Thomas Vibakar said

    I am A. Thomas Vibakar. We got the gas connection in my name of Mr. Arputharaj. Our connection number is 45202. We booked for the cylinder on 23rd March 2013. We received the message from the customer care on 27th March 2013 that we will receive cylinder shortly against the booking number 753964, cash memo 24465 generated. But as of now, we didn’t receive cylinder yet. I want to know the status of my booking for the cylinder. Pls let us know the status of our booking and help us to get the cylinder soon.
    My Emailid:tvibakar@gmail.com
    Contact: 9944130527

  83. OP PRAKASH CHATURVEDI said

    Dear Sir,
    I Om Prakash Chaturvedi,Resident of-B-191,SHYAM KUNJ GOYLA EXTN,NEW DELHI-110043,MOBILE NO-0 9891467845.
    I am consumer of Shanti Indane Gas Agency,my consumer no is-20713.
    Agency Office Address-Shanti Indane,WZ-427,Sadh Nagar.Gali no-18 K,Palam colony new Delhi-110045.

    In the month of August my gas was leeking and i called delivery boy(Rameshwar / known as Raj Kumar,mobile no-8750525278,her mrs”s no-8750821640(Given by Office) who delivered the gas to me for the same,he took my Gas cylinder and said “i will give you another one.He dint come back few days,haas been told,he has gone some where,

    I visited Gas stor(Near Tajpur Village) i met Mr Ganesh(Stor Incharge)he said me,no problum,i will check and you will get your sylinder back.you need to talk to office people.
    I went to office and Meet Mr Sanjiv, mobile no-9212751800/(Office Manager)he said no problum we will check and you will get your sylinder back.after making many round to stor and gas office i dint get my cylinder back and many month have gone.

    In the end office people told me to login compalin online and call to Field Officer.I did the sameI called to Field Officer Mr.Mayank Bhatia Mobile no-9899240212.and explain every thing to him.he talked to Manager Mr Sanjiv then Manager said there it is very old case ,i cant do any thing,I ask him stor incharge told me he olready inform you about this case.when he asked to Mr Ganesh(Stor Incharge) He said I dint remember any thing,i told manager and owner all ready.

    I called to mr C M Agrawal(owner) regarding this, he was gott annoyed and talked very rudely, he said”Dont ever call me again, i cant do any thing,talk to manager.

    I login complain twice to indane oil customer care as following:–
    1.Dated 15/02/2013,Complain no-834410.
    2.Dated 15/03/2013,Complain no-869792

    Dear Sir,
    Manager told me now i cant do any thing,you do what ever you can.
    My Humble request you to look in to the matter and do the needful as earliest.

    Thanks
    Regards
    Om Prakash Chaturvedi
    9891467845
    9811739152

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  85. INDRA MOHAN JHA said

    Sir,
    I happen to visit Bihar during 25-30th March 2013 with my car. I bought petrol from an IOCL petrol pump at M/S Shivashakti Fuel Centre, Akbarpur Benk, Darbhanga on 30-03-2013 vide their bill No. 4686 @Rs73.59 per ltr. Next day i.e., on 31-3-2013 the petrol rate was found displayed at Begusarai as Rs 72.82 per ltr. I fail to understand the actual rate of petrol in Bihar. At Akbarpur Benk petrol pump retail rate of petrol was not displayed. Thus, consumers are in dark about the actual rate of petrol and its quality.

    May I request IOCL authorities to respond. and inform me the exact position.

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  94. IOC, Vigilance said

    Dear sir, I am Satender kumar r/o B/106 Ram Park Loni Gaziabad Customer ID No. 5552 at Bhumika Gas Agency Loni. Sir want to bring to your kind notice that the above said distributor is not providing delivery of gas well in time and their is no procedure to book the gas online and the Pnone No. provided by the agency i.e 3123604, 3123603 are always found engaged, and no body bothers to attend the calls of consumers. I would like to say that the above irregularity will be sorted out immediately, please thanking you Complainant Satender Kumar 9319597467, 7838819460.

  95. M. Raja said

    I had received a communication from IOC on 13.12.2013 as follows: “To avail LPG subsidy, submit your Aadhaar to your distributor and bank.” Pl. note I didn’t receive Aadhaar card so far.  Also it is noted that Supreme Court has given verdict that Aadhaar not necessary to get subsidy and Union minister is also confirmed this.  Then why you have sent such SMS? pl. clarify.

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  97. Sourav Choudhary said

    sir i want to make a complaint against adulteration in diesel of a petrol pump situated in village chhawara teh. Bareli distt. Raisen M.P. My contact no. Is 9907995385

  98. Chandra Sekhar Roy said

    Sir my consumer no is 13374 which is being serviced by Radha Raman Gas Service PO- PurbaPutiary Kolkata -93.
    Sir with deep displeasure, I would like to inform you that in our area it is a practice to deliver gas cylinder almost after one month from the date of booking even no crisis period.Above all it is very much rediculous as well as unusual that in other area , where my friends and relatives are getting very smooth and immediate delivery after their booking then what is problem in our pur a purist area.Is there any way out to change the distributor .I mean can I change my distributor under same gas co. is Indane?Sir I am helpless time and again my father had met with concerned distributor’s office but all efforts have gone in vain.
    In this situation I seek your strong intervention otherwise I have to rethink for any other gas connection by quitting your service.

    .

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  101. r p chopudhary said

    R/SIR, my name is raj pal choudhary, old indane gas consumer no. is EI00377, consumer id is 750000007055320,my old distributer name is excelance indane dhurwa ranchi,my connection transfered fm. above distributor to DSMS mayurbhanj odisha, after deposited my T.V and security money ,regulator and cylender received as on 26/04/2014 but till date S.V not issuied by distributor.i meet /call by mobile many times but not give solution. then i complain to area office no. is 06742740088, but not fruitful reply. then i comlained to toll free no.,my complain no. is 1462202on 10/06/2014. i m feeling very truoble . so please kindly look out the matter and give to satisfactory ryply on my e-mail id

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  104. Anitha kamath said

    sir I am a customer of Katni Gas Services, TIT Colony NH7 Katni Distributors code no. 19654100. I booked my cylinde on 30-7-2014 through sms. I have got the booking number 209165 and also the subisidised cash memo no. following a assurance that your cylinder is ready for delivery within 48 hrs. after two days i have another message that your cash memo is cancelled make a fresh order .I have ordered twice and thrice till date my cylinder is not delivered. several people like me is not satisfied with this agency . my consumer number is 16154276.the agency phone no. is not working well. we are facing several problems due to the careless attitude of this agency please say a suitable remedy for this at my email id . Thanking you

    mrs. Anitha Kamath

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  114. under weight cyll. supply by indane lpg distributor deep gas service delhi. sir, agency delivered 3 to 5 kg. less weight cyll. in area of shalimar bagh& haiderpur vill, jhuggi also. i comp. area off & d.g.m. vigilance also.

  115. Mahesh said

    DEAR sir
    I m Mahesh from Coimbatore tamilnadu I want
    indianoil petrolbunk dealership pls arrange sir pls contact 9894288288

  116. SEKAR said

    The IOCL is doing politics with ANDRAPRADESH people. At least not given Petrolieum pumps currectly not published in some areas espacialy CHITTOOR, KADAPA & NELLORE Disricts.THIS IS GAME with people. Why can give the Regional office in TIRUPATI DIVISONAL OFFICE. We are already back in Andrapradesh. So please help this people.

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